Privacy Policy
Last updated: January 2025
At Glowy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
- Account Information: Email address and name when you create an account using Sign in with Apple
- Skin Photos: Images you take for skin analysis (stored securely and privately)
- Skin Profile: Your skin type, concerns, and preferences for personalized recommendations
- Usage Data: App interactions, features used, and performance metrics to improve our service
- Device Information: Device type, operating system version, and app version for compatibility
How We Use Your Information
- Provide AI-powered skin analysis using advanced computer vision technology
- Generate personalized skincare routines tailored to your specific needs
- Track your skin improvement progress over time
- Send routine reminders and skincare tips (with your permission)
- Improve our algorithms and app features
- Provide customer support and respond to inquiries
Data Security
We implement industry-standard security measures to protect your personal information:
- End-to-end encryption for all data transmission
- Secure storage in Firebase with strict access controls
- Photos are stored in isolated user-specific buckets
- Regular security audits and updates
- No sharing of personal data with third parties for marketing
Your Photos
Your skin photos are your most sensitive data. We ensure:
- Photos are only accessible by you through your authenticated account
- AI analysis is performed securely without human review
- You can delete your photos at any time from the app
- Photos are automatically purged after account deletion
Third-Party Services
We use trusted third-party services to provide our features:
- OpenAI: For AI-powered skin analysis (photos processed securely)
- Firebase (Google): For secure data storage and app infrastructure
- RevenueCat: For subscription management and payment processing
- Apple: For Sign in with Apple authentication
Data Retention
We retain your information only as long as necessary:
- Active account data is kept while you use the service
- Deleted photos are permanently removed within 30 days
- After account deletion, all data is purged within 90 days
- Anonymized analytics data may be retained for service improvement
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your account and all associated data
- Export your data in a portable format
- Opt-out of non-essential data collection
- Withdraw consent for data processing
Children's Privacy
Glowy is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
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